SYNAQ Technical Resource Centre

Welcome to SYNAQ's Resource Center! Here you will find all the necessary documents to help you get started and make the most of our services. Explore our onboarding guide, technical training documents, business processes, legal agreements, and policies to ensure a smooth and successful partnership with us.

SYNAQ Chain of Custody Process
SYNAQ Chain of custody document for ingestion and extraction of data
Wed, 6 Mar, 2024 at 5:46 PM
Hard Drive Encryption Guide
The purpose of this document is to detail how to encrypt your disks when sending them to SYNAQ for ingestion or extraction.
Mon, 31 Aug, 2020 at 2:54 PM
SYNAQ Best Practice Guide - Migrations
The purpose of this document is to detail the best practices and recommendations from SYNAQ when migrating onto SYNAQ product offerings.
Tue, 8 Mar, 2022 at 1:43 PM
SYNAQ Branding Campaigns Setup
The purpose of this document is to detail the steps in setting up SYNAQ Branding Campaigns.
Tue, 1 Mar, 2022 at 1:16 PM
SYNAQ Branding Signature Setup
The purpose of this document is to detail the steps to set up SYNAQ Branding Signatures.
Tue, 1 Mar, 2022 at 1:18 PM
SYNAQ Cloud Mail EWS and Zimbra Connector Limitations
The purpose of this document is to detail the known limitations with EWS and the Zimbra Connector for the SYNAQ Cloud Mail service.
Tue, 1 Mar, 2022 at 1:20 PM
SYNAQ DNS, SPF and DKIM Information Guide
The purpose of this document is to provide guidance on the DNS records required when setting up SYNAQ services.
Tue, 1 Mar, 2022 at 1:22 PM
SYNAQ Journal Setup for Exchange
The purpose of this document is to detail how to set-up Journaling Rules on an Exchange environment.
Tue, 1 Mar, 2022 at 1:23 PM
SYNAQ Journal Setup for GMAIL
The purpose of this document is to detail how to set-up Journaling Rules on the GMAIL environment.
Tue, 1 Mar, 2022 at 1:25 PM
SYNAQ Journal Setup for Office 365
The purpose of this document is to detail how to set-up Journaling Rules on the Office 365 environment.
Tue, 1 Mar, 2022 at 1:26 PM