SYNAQ Technical Resource Centre

Welcome to SYNAQ's Resource Center! Here you will find all the necessary documents to help you get started and make the most of our services. Explore our onboarding guide, technical training documents, business processes, legal agreements, and policies to ensure a smooth and successful partnership with us.

SYNAQ Outbound Connector for Office365 Setup Guide with BRANDING
SYNAQ Outbound Connector for Office365 Setup Guide with BRANDING
Thu, 3 Mar, 2022 at 11:41 AM
Zimbra PST migration
This is the PST import tool to import mail from a PST to the Zimbra servers: When importing PST's please make sure the PST is not corrupt. We recomm...
Tue, 29 Aug, 2023 at 8:37 AM
Cloud Mail Setup
Please view the attached PDF providing guidelines on setting up your Cloudmail environment after your service has been provisioned with SYNAQ.
Wed, 6 Mar, 2024 at 5:46 PM
Windows 7 TLS 1.2 Registry Fix
Please download the below file and run on your Windows 7 machine to implement registry changes. Please ensure you backup your registry before runnning. 
Mon, 28 Feb, 2022 at 2:50 PM
Configuring Newer TLS Versions
The purpose of this document is to detail the best practices and recommendations from SYNAQ on how to set up the use of versions of TLS newer than 1.0 and 1...
Tue, 1 Mar, 2022 at 12:41 PM
Iphone Setup with SYNAQ Cloud Mail - IMAP/POP3 and Exchange
IOS Phone Setup To start off setting up your mailbox, navigate to your settings page. You will click on “ Passwords & Accounts “, then “ Add Account”  ...
Wed, 6 Mar, 2024 at 5:45 PM
Android Setup SYNAQ Cloudmail - IMAP/POP3 and Exchange
Use the following guidelines to set-up your Android device. In your mail app, click on “Add Account” and you will be presented with the following option...
Mon, 6 Apr, 2020 at 5:00 PM
SYNAQ Outlook IMAP or POP3 Setup
The purpose of this article is to provide guidelines to SYNAQ Clients if they want to setup IMAP or POP3 in their Outlook Clients. Steps on settin...
Wed, 15 Jul, 2020 at 12:43 PM
Cloud Mail Training
Cloudmail training document
Wed, 6 Mar, 2024 at 5:46 PM